Driver Rights and Entitlements Under Washington State Law:
Recent laws that were passed by the Legislature in Washington State governing TNC companies took effect January 1st, 2023. Under these laws, Drivers driving on Moovn’s platform in Washington State will be eligible for Workers Comp. Moovn Drvier operating in Washington State will effectively be entitled to workers compensation as “covered workers”. Under this legal mandate, Washington drivers will have access to workers compensation benefits insurance for injuries sustained ONLY WHILE DRIVING WITH A RIDER OR CUSTOMER.
Moovn will deduct a small percentage of the Driver’s Earnings for every Completed Rides ride and allocate it towards Washington’s Labor & Industries Workers Comp System. Please note that the newly instroduced law and statewide protections only covers RIDESHARE DRIVERS who perform driving services for passengers in Washington State. Food and goods delivery drivers are not included. Click the following link to Learn more about the program.
You will accrue one hour of paid sick time for every 40 hours spent DRIVING A PASSENGER TO THEIR DESTINATION in the state. Please note that ACCRUAL WILL NOT APPLY when you are online waiting for ride requests (Period 1) or When enroute to Riders pickup location (Period 2).
You may use accrued paid sick time for the following reasons:
Mental or Physical Health, Injury, Treatment or Preventative Care.
Mental or Physical Health, Injury, Treatment or Preventative Care of a Family Member.
Qualified Reasons for Domestic Violence against you or a family member.
Qulified Reasons relating to Sexual Assault or Stalking against you or a family member.
Caring for immediate family members due to illness or childrens place of care or school is closed by officials due to health or safety reasons.
PAID SICK TIME ELIGIBILITY & EXCEPTIONS:
PAID SICK TIME IS ONLY ELIGIBLE TO MOOVN DRIVERS OPERATING IN THE STATE OF WASHINGTON, USA. DRIVERS OUTSIDE OF WASHINGTON STATE OR FOREIGN COUNTRIES ARE NOT ELIGIBLE.
Drivers may be eligible for accrued paid sick time during deactivation of services on our platform with some expectations. DRIVERS WILL NOT BE ELIGIBLE FOR PAID SICK TIME WHEN DEACTIVATED DUE TO ONGOING INVESTIGATIONS OR VERIFIED ALLEGATIONS REGARDING SEXUAL OR PHYSICAL ABUSE.
During a deactivation or other status that prevents you from performing services on the platform, subject to some exceptions. If you become inactive Driving on the Moovn platform for a period of more than 365 days (1 year), your accrued balance will reset to zero (0) and you will lose all access to any accrued balances or paid sick time benefits.
INSTRUCTIONS ON HOW TO REDEEM PAID SICK TIME:
Washington Drivers will be eligible to request paid sick time once you have accrued enough hours. To redeem, you must have a balance of at least 4 hours in addition to having provided at least one COMPLETED RIDE in Washington State within a period of 90 days. In simple calculations; One Paid Sick Time Hour is worth your Total Earnings Divided by your Total Time Taken with a Rider in your vehicle (Period 3), throughout the past 12 calendar months. You will only be able to redeem 4 hour increments of Paid Sick Time based on your accrued time until balance depletes.
Send an Email to: support@moovn.com to access or obtain your accrued paid sick time balance. You can also send a message directly to Partner Support via the HELP menu on your Moovn Driver App.
All trips that originate in Washington State driver will earn the following minimum rates;
Base Fare of $3.26/trip + Per Minute Rate: $0.37/min + Per Mile Rate: $1.27/mile, regardless of whether the trip ends within or outside of Washington State.
For trips that originate within the City of Seattle, drivers will earn the following minimum rates;
Base Fare of $5.62/trip +Per Minute Rate of $0.64/min + Per Mile Rate of $1.50/mile, regardless of whether the trip ends within the City limits or Outside City Limits.
Different rates may apply for any trips originating OUTSIDE of Washington State or City of Seattle depending on Fare Zones or Rates computed for those locations. For trips that originate outside of Washington State City of Seattle but conclude within Washington State or City of Seattle limits, the same rates specified above may apply or additional fees may be added to satisfy portions of State or Municipal Regulations or Mandated Rates. Refer to link below for additional information regarding Washington State notice of rights:
Washington State Minimum Rates
Drivers in Washington State will need to strictly adhere to the following steps for any dispatched pickups in order to receive a cancellation fee;
Select YES to agree that you have ARRIVED at your Passenger’s EXACT Pickup Location.
Make sure to WAIT for your Passenger at their EXACT Pickup Location. You will not earn a cancellation fee if you Cancel a Ride outside of the location.
Make sure to WAIT until your Passenger is in your vehicle before you press YES to Agree that the passenger has entered your vehicle.
Please note that you may NOT receive a cancellation fee if Rider Reports a Driver Conduct or Safety Issue. If you are matched with a new customer pickup while you already have another passenger in your vehicle, you won’t be eligible for any cancellation fees because you’ll be paid for that time and mileage based on your active ride.
PROTECTION FROM COMPANY RETALIATION:
Under the new law; Drivers have the right to protection from retaliation for exercising in good faith the rights outlined in this notice, including, but not limited to, retaliation for lawful use of paid sick time and other rights related to paid sick leave.
RIGHT TO TAKE LEGAL ACTION:
The Law also gives Drivers the right to pursue legal action or file a complaint with the Washington Department of Labor & Industries (L&I) for a RideShare Company’s failure to honor the guaranteed rates or for retaliation.
VOLUNTARY & MANDATORY DEDUCTIONS:
Rideshare companies may only deduct from a driver’s compensation under certain conditions. Some deductions require a written advance agreement between the rideshare company and the driver.
The following deductions may be made without a driver’s prior written authorization:
Court-ordered wage garnishments, including child support,
Deductions that benefit the driver, when the driver has agreed to the deductions in advance,
Deductions required by state or federal law, such as workers’ compensation, etc.
Voluntary deductions may be made, but only when the driver authorizes the deduction in advance and in writing, such as:
Voluntary per trip earnings deduction contributions to the Driver Resource Center,
Voluntary deductions for a lease or rental car program.
Transportations network companies cannot financially benefit or profit from any VOLUNTARY or MANDATORY deductions by the Driver.
Other Deductions that are NOT PART OF DRIVER COMPENSATION include Moovn’s Technology & Booking Fees that are charged directly to the customer and deducted by Moovn Per Ride. Moovn will provide an itemized receipt of rides performed including gross income including Moovn Commission Fees Deductions statement to driver on a weekly basis.
Note: Beginning July 1, 2024, rideshare companies must collect a $0.15 per trip fee from passengers to go towards the Driver Resource Center fund to support the driver community. For shared trips, the fee is collected and paid by the passenger for each portion of an individual trip. Drivers may authorize a rideshare company to take deductions from their compensation for the Driver Resource Center fund.
MOOVN deducts a 25% COMMISSION for EACH RIDE or DELIVERY COMPLETED by Driver. This Fee is separate from any other fees and surchages we collect on behalf of Government Entities (required by law) or mandated fees assessed by regulators. Within 24 hours of completion of each dispatched trip, Moovn will provide an electronic receipt to the driver for each trip or portion of a unique trip via a comma separated value (CSV) file or searchable PDF. The receipt must include:
Total amount of passenger platform time,
Total mileage driven during passenger platform time,
Rate(s) of pay, including (but not limited to):
Rate per minute,
Rate per mile,
Percentage of passenger fare,
Any applicable price multiplier or variable pricing policy in effect during the trip, including variable rates based on geographic location,
Tips or gratuities,
Gross payment,
Net payment after deductions, fees, tolls, surcharges, lease fees, and other charges,
Itemized deductions or fees, including toll, surcharge, commission, lease fees, and other charges,
The date and time frame for each trip and each portion of a trip,
Passenger pick-up and drop-off locations for each trip and each portion of a trip described by street, city, and state.
NOTE: If the passenger is an unaccompanied minor, only the city and state needs to be included.
Companies must provide weekly trip notices to drivers, containing the following information for each trip or portion of a trip for the prior week:
Driver’s total passenger platform time,
Total mileage driven by the driver during passenger platform time,
Driver’s total tips and gratuities,
Driver’s gross payment, itemized by:
Rate(s) per minute,
Rate(s) per mile, and
Any other method used to calculate pay including (but not limited to):
Base Pay,
Percentage of passenger fare, or
Any other applicable price multiplier or variable pricing policy in effect for the trip
Driver’s net payment after deductions, fees, tolls, surcharges, lease fees, or other charges, and
Itemized deductions or fees, included all tolls, surcharges, commissions, lease fees, and other charges, from the driver’s payment,
Driver’s total passenger platform time recorded within the last 365 days
The weekly trip notices must be available in a communication system.
TIPS PROTECTION:
Drivers are entitled to receive all of their tips paid by customers on our platform. Moovn will not use tips to satisfy the minimum rate requirements or any outstanding payments due by Driver.
TOLLS & SURCHARGES:
Tolls, Fees and Surcharges Paid that are mandated and Paid out to the Driver will not be counted as part of Driver Compensation.
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ADDITIONAL RESOURCES & TRANSLATIONS WORKERS COMPENSATION: Drivers can Learn More or Find Resources relating to their Workers Comp Rights by Clicking This Link.
TRANSLATIONS: Drivers can access an overview of the notice translated in other languages by Clicking This Link. |
GENERAL DRIVER POLICY & TERMS OF SERVICE
By providing Services as a Driver for MOOVN, you represent, warrant, and agree that:
- You possess a valid driver’s license and are authorized and medically fit to operate a motor vehicle and have all appropriate licenses, approvals and authority to provide transportation to Riders in all jurisdictions in which you provide Services.
- You own, or have the legal right to operate, the vehicle you use when providing Services, and such vehicle is in good operating condition and meets the industry safety standards and all applicable statutory and state department of motor vehicle requirements for a vehicle of its kind.
- You will only provide Services using the approved vehicle that has been reported to, registered and for which a photograph has been provided to MOOVN, and you will not transport more passengers than can securely be seated in such vehicle (and no more than seven (7) passengers in any instance).
- You have a valid policy of liability insurance (in coverage amounts consistent with all applicable legal requirements) that names or schedules you for the operation of the vehicle you use to provide Services.
- You will be solely responsible for any and all liability that results from or is alleged as a result of your provision of Services, including, but not limited to personal injuries, death and property damages, however, this provision shall not limit the scope of MOOVN’s insurance policies.
- In the event of a motor vehicle accident you will be solely responsible for compliance with any applicable statutory or department of motor vehicles requirements, for reporting the accident to MOOVN and your insurer in a timely manner, and for all necessary contacts with your insurance carrier.
- You will comply with all applicable laws, rules and regulations while providing Services, and you will be solely responsible for any violations of such provisions.
- You will pay all applicable federal, state and local taxes based on your provision of Services and any payments received by you.
- You will not make any misrepresentation regarding MOOVN, the Services or your status as an Independent Contractor, or, while providing the Services, operate as a public carrier or taxi service, accept street hails, charge for rides (except as expressly provided in this Agreement), or engage in any other activity in a manner that is inconsistent with your obligations under this Agreement.
- You will not attempt to defraud MOOVN or Riders in connection with your provision of Services. If we suspect that you have engaged in fraudulent activity we may withhold applicable Ride Fees or other payments for the ride(s) in question.
- You will not discriminate or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation. You will make reasonable accommodation for service animals.
- You agree that we may obtain information about you, including your criminal and driving records, and you agree to provide any further necessary authorizations to facilitate our access to such records during the term of the Agreement.
Valid driver’s license — Temporary or out-of-state licenses are also acceptable. In Seattle, only Washington driver's licenses are accepted.
You must be 25 years or older to drive.
Pass a driver screening, which reviews your driving history and criminal background check.
Any smartphone that can download and run the Moovn Driver app.
RIDESHARE VEHICLE REQUIREMENTS
Seattle and Tacoma: 2011 or newer
Port Angeles: 2007 or newer
All other cities: 2008 or newer
Minumum 4 doors
5-8 seats, including the driver's
Title not marked as Salvaged, Non-repairable, Rebuilt, or any other equivalent classification
Not a Taxi, Stretch Limousine, or Rental Vehicle
Taxi & Limo Operators to Apply for service within their respective categories commonly referred to as Pre-Arranged Services.
YOU WILL NOT BE ELIGIBLE TO DRIVE FOR MOOVN IF YOUR BACKGROUND CHECK COMES UP WITH THE FOLLOWING RESULTS;
More than three minor driving violations in the last three years, such as:
Traffic light violations
Minor speeding tickets
Minor traffic violations
Non-injury accidents
One major driving violation in the last three years, such as:
Driving while license is suspended or revoked
Serious speeding violations
One serious driving violation in the last seven years, such as:
Reckless driving
Hit & run
Racing
Accident involving injury
Attempting to evade law enforcement
Driving under the influence of alcohol or drugs or refusing to submit to a chemical test
Any of the following criminal convictions in the last seven years:
Felony drug offenses
Fraud
Theft
Property damage
Any of the following criminal convictions at any time:
Homicide (murder, manslaughter, unintentional killing)
Terrorism and terroristic threats
Serious obstruction of justice (treason, violation of protection order, failure to register as a sex offender)
Serious theft and property offenses (robbery, burglary, carjacking, arson)
Any sexual offense (rape, sexual assault, prostitution, child pornography)
Assault offenses (battery, strangulation, domestic violence)
Child and elder abuse (abandonment, endangering welfare of children)
Harassment offenses (blackmail, hate crimes, stalking, threats)
Kidnapping offenses (abduction, false imprisonment, human trafficking)
Weapons offenses
DISTRACTED DRIVER POLICY
In addition to the terms and conditions outlined above. You are also bound by our universal Distracted Driving Policy which stipulates:
- Drivers are not to be accompanied by any other persons, other than platform employees, while operating the vehicle, except Rider’s guests.
- All Drivers must utilize a hands-free device or Bluetooth technology when using a mobile phone while driving or pull off the road to a safe area if they do not have a hands-free device or Bluetooth technology.
- Drivers are not permitted to use headphones while driving.
ADDITIONAL DISCLOSURES
IN ADDITION TO THE TERMS SPECIFIED ABOVE, YOU ALSO AGREE THAT WHILE OPERATING ON THE DIGITAL NETWORK OR SOFTWARE APPLICATION OF THE COMMERCIAL TRANSPORTATION SERVICES PROVIDER, YOUR PRIVATE PASSENGER AUTOMOBILE INSURANCE POLICY MIGHT NOT AFFORD LIABILITY, UNDERINSURED MOTORIST, PERSONAL INJURY PROTECTION, COMPEREHENSIVE, OR COLLISION COVERAGE, DEPENDING ON THE TERMS OF THE POLICY.
IF THE VEHICLE THAT YOU PLAN TO USE TO PROVIDE COMMERICIAL TRANSPORTATION SERVICES FOR MOOVN HAS A LIEN AGAINST IT, YOU MUST NOTIFY THE LIENHOLDER THAT YOU YOU WILL BE USING THE VEHICLE FOR COMMERCIAL TRANSPORTATION SERVICES WHICH MAY VIOLATE THE TERMS OF YOUR CONTRACT WITH THE LIENHOLDER.
This Driver Policy & Privacy Statement was last updated on June 28th, 2024.
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